Do you have an HR plan?
If you have staff, your management team will be confronted with human resources issues. Our consultants can provide your business with cost effective ways to manage your HR needs:
 
• Manager HR Training  • HR Policy Development
• Hiring & Recruiting     • Performance Management
• Conflict Resolution      • Management Coaching
• Attendance & Disability Management

"Brian was respected by both the management and union representatives for his style in bringing potentially serious conflicts to an agreeable solution."

Who Should Attend: This course is designed for Managers and Supervisors charged with the responsibility of directing the work of unionized workers, managing their performance and dealing with Union leadership.

Customize to Your Workplace: Course content can be customized using in-house policies, situations and documentation to meet the needs of your business.

Forms and Checklists: All course participants will take away a course manual, a complete set of Forms, Templates, Checklists and Letters that will make following the processes learned easy, consistent and legally defendable.

Delivery Format: Managing Employee Performance in the Unionized Workplace is delivered as a one-day program with opportunity to address real-life situations, exercises and role playing. The format may be changed to suit the needs of clients.

A no-obligation quote will be provided on request. Keep your costs low by sharing a program with another business.

Managing Employee Performance in the Unionized Workplace

THIS COURSE CAN BE MODIFIED TO SUIT A NON-UNION WORKPLACE.

A comprehensive HR program for Supervisors and Managers.

Managing Employee Performance in the Unionized Workplace is a compact, “straight to the facts”, program designed to give Managers and Supervisors the knowledge and tools needed to fully represent the interests of the employer while building a professional relationship with their employees and Union representatives. It could be called a realistic blend of “tough-love and teamwork”.

The reality is that most workplaces have a few employees who are not working to their full potential. Managers and supervisors know this; so do other employees. This course lays out the steps needed to maintain good performance in your workplace – exercising your full rights as the Employer - in a way that is legally defendable and designed to either change employee behaviour or bring an end to the employment relationship.

The program covers:

  • The role of the supervisor
  • The supervisor as “Agent of the Employer”
  • The principles of "Management Rights"
  • Changing workplace rules, policies and practices
  • The “Employment Contract” and related unwritten workplace rules
  • Setting and maintaining appropriate performance standards
  • Recognizing and addressing poor performance
  • Leading investigation interviews
  • Culpable versus non-culpable conduct
  • The concept of “Just and Reasonable Cause”
  • Progressive discipline
  • Non-disciplinary responses
  • Writing Performance Management letters
  • Dealing with “Bad Attitude”
  • Managing incompetence
  • Managing excessive absenteeism
  • Recognizing and dealing with the impaired employee
  • Dealing with union/employee representatives
"HR Training Programs and HR Consulting Services"
Human Resources Consultants based in Campbell River, BC. Serving Vancouver Island, North and Central British Columbia.